Telco App Experience Design

As a personal exercise, I explored how to create a more seamless and intuitive experience for a telco provider mobile app.

I focused on key moments when users typically open their telco apps — like checking remaining data, topping up credit, finding promo packages, or redeeming points and rewards.

✨ Key Improvements:

• Clear visibility of remaining data and package expiration

• Quick actions like “Top Up” and “Buy Package”

• Highlighting user points with clear CTA to redeem rewards

• Easy access to promo packages to speed up user decisions

• Dedicated section for claimable benefits using points

The goal was to design a smoother flow with minimal friction, helping users complete their needs quickly without confusion.

Thank you for checking it out! 🥳